bobbanandClaude Sonnet 5
de5c39dddf
osTicket's own REST API only supports creating tickets, not listing or reading them, so this reads osTicket's MySQL/MariaDB database directly with a read-only user instead - the only integration in this app that isn't a REST API. Joins the ticket, status, priority, department, staff, team, and user tables, filtered to tickets in the "open" state (status names are customizable per install, but that state flag isn't). Surfaces per-ticket subject, priority, department, assignee, requester, and osTicket's own overdue/awaiting-reply flags, plus a page at /osticket and a Dashboard widget with open/overdue/awaiting-reply counts. Not verified against a live instance: unlike the HTTP-based integrations, there was no way to fake a MySQL server to test against in this environment, so the query is built from osTicket's published schema but has never actually run against a real database. See INTEGRATIONS.md for the read-only grant needed and further caveats. Co-Authored-By: Claude Sonnet 5 <noreply@anthropic.com>
40 lines
1.0 KiB
JSON
40 lines
1.0 KiB
JSON
{
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"name": "server",
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"private": true,
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"version": "1.0.0",
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"type": "module",
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"scripts": {
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"dev": "tsx watch src/index.ts",
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"build": "tsc -p tsconfig.json",
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"start": "node dist/index.js",
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"db:generate": "drizzle-kit generate",
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"db:migrate": "tsx src/db/migrate.ts"
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},
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"dependencies": {
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"@libsql/client": "^0.14.0",
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"dotenv": "^16.4.5",
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"drizzle-orm": "^0.45.2",
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"express": "^4.21.2",
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"express-session": "^1.18.1",
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"mysql2": "^3.24.5",
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"node-schedule": "^2.1.1",
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"nodemailer": "^6.9.14",
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"openid-client": "^6.1.7",
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"session-file-store": "^1.5.0",
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"xml2js": "^0.6.2",
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"zod": "^3.24.1"
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},
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"devDependencies": {
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"@types/express": "^4.17.21",
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"@types/express-session": "^1.18.1",
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"@types/node": "^22.10.5",
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"@types/node-schedule": "^2.1.7",
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"@types/nodemailer": "^6.4.17",
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"@types/session-file-store": "^1.2.5",
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"@types/xml2js": "^0.4.14",
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"drizzle-kit": "^0.31.10",
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"tsx": "^4.19.2",
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"typescript": "^5.7.3"
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}
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}
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